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SMS Privacy Policy

Effective Date: 08/01/2024

1. Introduction

Welcome to Sweis Inc. SMS messaging service is a communication tool that we will use to help keep you informed about your order, promotions, and more.

This SMS Privacy Policy explains how we collect, use, and protect your personal information when you participate in our SMS Zoom Campaign ("Campaign"). By subscribing to our SMS Campaign, you agree to the terms of this policy.

2. Information We Collect

When you subscribe to our SMS Campaign, we collect the following information:

  • Phone Number: Your mobile phone number is collected to send SMS messages related to the Campaign.
  • Consent Records: We may keep records of your consent to receive SMS communications.

3. How We Use Your Information

We use your phone number to:

  • Send SMS Messages: Shipping notices, invoices, special events, new products, notifications, and promotional content related to the Campaign.
  • Improve Our Campaign: Analyze engagement and feedback to enhance our Campaign and services.

Our phone number can be found in the header of our website “Call or Text us (877) 633-1717” or on our Contact Us page (https://www.sweisinc.com/contact_us).

4. Data Sharing and Disclosure

We do not share your personal information with third parties, except in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in managing and delivering the SMS Campaign. These service providers are bound by confidentiality agreements and are prohibited from using your information for any other purpose.
  • Legal Requirements: We may disclose your information if required by law or to protect our legal rights.
  • Mobile Information: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
     

5. Opt-Out and Unsubscribing

You can opt out of receiving SMS messages at any time by:

  • Replying with "STOP": Send a reply to any SMS message from us with the word "STOP" to unsubscribe, we will send you an SMS message to confirm that you have been unsubscribed, and after this, you will no longer receive SMS messages from us.
  • Contacting Us: Reach out to us directly using the contact information provided below.

In our message, we advise them that messaging, and data charges may apply and that they can opt-out at any time by replying STOP and that HELP provides them more information. We also ask them to refer to our privacy policy on our website.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. General 

Sweis will not share/sell any of its customers information with third parties or affiliates for marketing/promotional purposes.

Carriers are not liable for delayed or undelivered messages. 

Message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text or data plan, it is best to contact your wireless provider. You will receive up to 5 messages per week. 

All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website (https://www.sweisinc.com/topic/smspolicy) and will become effective immediately upon posting. Your continued participation in the SMS Campaign after any changes indicates your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our SMS Campaign, please contact us at:

  • Replying with "HELP": Send a reply to any SMS message from us with the word "HELP", for more assistance, or you can get help at: https://www.sweisinc.com/contact_us.
  • Email: [email protected]
  • Phone: (877) 633-1717
  • Mailing Address: 20000 Mariner Ave. Suite 425 Torrance CA 90503

Thank you for participating in our SMS Campaign!